Your Health is Our Priority

You can schedule an appointment in several ways: through our online portal, by calling our appointment hotline at (555) 123-4567, or by visiting our reception desk in person. For new patients, we recommend calling directly so we can collect your medical history and insurance information.

We accept most major insurance plans, including Blue Cross Blue Shield, Aetna, UnitedHealthcare, Cigna, Humana, Kaiser Permanente, Medicare, and Medicaid. For specific questions about your coverage, please contact our billing department or check with your insurance provider.

Preparation varies depending on the procedure, but generally you'll receive specific instructions from your doctor. These typically include guidelines about eating and drinking before the procedure, medication adjustments, and what to bring with you. It's important to follow these instructions carefully and ask questions if anything is unclear.

Yes, you have the right to access your medical records. You can request them through our patient portal, by completing a release form at our medical records department, or by contacting us at (555) 987-6543. Please note that there may be a small fee for printing extensive records, and processing might take 3-5 business days.

Please bring your photo ID, insurance card, a list of your current medications (including dosage and frequency), any relevant medical records or test results from other providers, and a list of questions you may have for the doctor. If you're a new patient, please arrive 15 minutes early to complete necessary paperwork.

Yes, our Emergency Department is open 24/7 to handle medical emergencies. For life-threatening situations, please call 911 rather than driving yourself to the hospital. For non-emergency but urgent matters, our Urgent Care Center is open daily from 8 AM to 10 PM, with shorter wait times than the Emergency Department.